How to change the selected license

In case of having several licenses and choosing the wrong license, licenses can be changed easily: Video Steps Once you are logged in your account,...

How to share a license

An organization can share its licenses with a child organization. For example, a school group can centralize the purchase of a higher license to save...

How to see the ordered keys history

The Ordered keys history allows you to review all the keys your organization has ordered. To do so: Once you are logged in your account,...

How to impersonate a child organization

Via Partner Portal, you can impersonate the partner (his user, role and permissions to gain access to all the info) in charge of a child...

How to manage a group

A group is a collection of people with some common characteristics or purposes. For example, if your company is a school, a group could be...

How to create reports

Partner Portal allows you to create several types of reports. To do so: Once you are logged in your account, click on Partner Portal. Click...

How to create Custom reports

Custom reports allow users to create customized reports. This type of report works as a dynamic table, which allows users to sort and group data....

How to review the Progress report

Progress reports display all tests launched by a certain user. To create a Progress report: Once you are logged in your account, click on Partner...

How to create a Flex Key report

Flex keys reports display all Flex Keys launched by the users. To create a Flex Key report: Once you are logged in your account, click...

Get support – Help Center

In Partner Portal, you can get Support through several paths. To do so: On the left panel, click on Support. Then, click on Help center....